Frequently Asked Questions about Kroger Survey

Kroger services are the best yet, want to understand customers’ requirements and amend its services in order to improve their services. To get genuine results, the company offers customers to participate in the survey via an online login portal.

Have a look at the KrogerFeedback FAQ below. Chances are there that you might get a solution to your issues on the spot.

Frequently Asked Questions About KrogerFeedback:

What is the procedure to award fuel points?

Ans: We offer fuel points to the participants in KrogerFeedback survey. However, the participant should be a legal resident of the United States and age should be great than or equal to 18 years. If you are a Kroger employee, you are not allowed to participate in this survey.

 Where and when can I utilize Kroger pay?

Ans: Kroger Pay is accepted at participating establishments of the Kroger family in the United States. However, you cannot use Kroger pay at certain independent retailer stores and cannot be used in stores other than the Kroger family.

Is my payment information protected? If yes, then how?

Ans: Yes your payment information is protected. We always ask your CVV before making your payments. Also, we don’t store your card information. To increase the level of security, you must authenticate using biometric data or a PIN before you can generate a QR code.

How can I contact a customer service representative if I have questions about buying my gift card?

Ans: Dispatch an email to giftcards@kroger.com. A customer service representative will analyze your request and send you an email response within 2 business days (Monday to Friday, excluding holidays). Or you can dial toll-free 1-800-883-7135. Our customer service representatives are available from 11 a.m. to 7:30 p.m. East | 8:00 a.m.- 4:30 p.m. Pacific, Monday through Friday (except holidays).

Is there any expiry date for my Kroger Store Family gift card?

Ans: No, the card doesn’t have any expiry card. If a card has no credit for more than 90 days it will be deactivated. No value can be loaded after that.

We hope that we are able to answer some of the most important questions that are frequently asked by visitors about KrogerFeedback.