Frequently Asked Questions

The experts that created the KrogerFeedback customer satisfaction survey (found at made sure that it had everything it needed and was easy to use for survey takers. Those who have recently visited a Kroger store will find the survey questions easy to respond. A respondent to the Kroger survey may have some questions or have some difficulties, despite the fact that the portal is designed with ease of use in mind. In order to help participants get through this hurdle, the company has created certain FAQs (Frequently Asked Questions) with accompanying answers. Some of the inquiries are included below.

Is there a reward for filling out the survey?

There are three $5,000 gift cards up for grabs every month via the KrogerFeedback survey. In addition, three hundred people will receive $100 Amazon gift cards.

Is a gift card the standard method of a reward?

Although the company may not always offer discounts or freebies to participants, there may be times when they do.

In what ways may a KrogerFeedback gift card be put to use after completing the survey?

The convenience of the Kroger gift card makes it an ideal incentive. The advantages on the card can be redeemed at any Kroger location. Simply hand your card to the store clerk and the amount of your purchase will be debited from your card automatically. It’s worth noting that you may quickly check your card’s balance online.

Is it possible for someone else to use my card?

The cardholder is permitted to use the card. The card has no personal information and can be used by anybody who obtains it. However, if your Kroger card is lost or stolen, you can have it temporarily disabled by calling customer service.

Is it possible to have the card reloaded?

Your gift card can be reloaded whenever it’s convenient for you.

What if I don’t want to shop at Kroger but still want to enter the monthly sweepstakes?

You can enter the Kroger Survey Monthly Sweepstakes without making a purchase if you utilise the paper entry form or send a letter to Kroger at Survey Monthly Sweepstakes, PMI Station, PO Box 3547, Southbury, CT 06488-3547.

I am having trouble completing the survey. Why?

There could be a number of reasons why your submission was rejected. These include:

  • A wrong ID was entered.
  • A previous user ID for this survey entry.
  • After 7 days, the receipt becomes invalid.
  • Unreliable Internet access.
  • Plus plenty more!

How do I make a cancellation or return?

Once an order has been placed, it cannot be cancelled. Calling 1-800-883-7135 will allow you to make changes to your order. (Hours: 11:00 a.m. – 19:30 p.m.)

Feel free to contact KrogerFeedback’s customer support staff at any time if you have any more questions regarding the Kroger customer satisfaction survey at